To place an order with SkyPrint, simply follow these easy steps:

1. Visit our website and log into your SkyPrint account. If you don't have an account yet, you can create one quickly.

2. Once logged in, navigate to the order section.

3. Place your order by selecting what products you'd like from the store and purchasing them.

4. Navigate to your account to upload the files/art required for the print.

5. Ensure that the files meet our format and resolution specifications for the best results.

If you encounter any issues or need further assistance at any stage, please do not hesitate to contact our customer support team. We are here to help ensure your order is completed smoothly and to your satisfaction.

If you discover an error in the artwork you uploaded to SkyPrint, please contact us immediately to prevent any printing errors. Our team conducts thorough checks before printing, but certain mistakes might not be as apparent to us as they are to you or others familiar with your business. Swift communication is crucial to ensure your print order is accurate and meets your expectations.

At SkyPrint, we typically use Australia Post for our shipping needs. For most metro areas, you can expect your order to arrive within 3-7 days. If you're located near our base in Brisbane, the shipping times may be shorter. We strive to ensure your prints are delivered to you as quickly and efficiently as possible.

SkyPrint generally does not accept returns for custom orders as they cannot be reused or resold. However, if you receive a defective product, contact our customer service team immediately. We aim to resolve issues promptly to ensure your satisfaction.